Ingrid Bancas

Operations Head / Transaction Coordinator​

About me

I am an Operations Manager with 5 years of specialized experience

I build efficient systems and deliver impactful training solutions.

As the Operations Manager of Transaction to Value, I bring 5 years of specialized experience in Transaction Coordination and 7 years of expertise as a General Virtual Assistant. My mission is to provide seamless support for real estate professionals by overseeing every step of your transactions. With a proven track record in managing deadlines, compliance, and communication, I ensure that your deals are handled efficiently from start to finish. Our team is dedicated to delivering exceptional service, giving you the freedom to focus on what matters most—growing your business. Let us take care of the details, so you can achieve more.

Areas of Specialization

Transaction Coordination

Contract to close management covers all administrative tasks from signing to closing, including tracking timelines, preparing disclosures, and keeping transaction files organized and compliant.

CRM & MLS Support

CRM and MLS management involves keeping your client database and follow-up systems updated while handling the entry and maintenance of property listings, photos, and details in the MLS.

Marketing & Branding

Marketing support includes creating professional newsletters, designing eye-catching digital materials, and managing your Google Business Profile to enhance your online presence and attract more leads.

Pre-Listing Support

Task preparation helps set up scheduling, gather documents, and prepare marketing before a property goes live.

Key Achievements

AI-Powered Call Center Transformation

Spearheaded AI-driven call center optimization, reducing call volume by 50%.

Comprehensive Logistics Training Development

Developed comprehensive logistics training programs at CubeworkPH.

Scaling Tech Teams for Operational Growth

Revitalized tech accounts, growing teams from 100 to 500 FTE in a year.

Leadership and Coaching Excellence Programs

Delivered Leadership 101 and SMART coaching, enhancing supervisor capabilities.

Skills

Training & Leadership Development
92%
Quality & Process Optimization
95%
Operations & Client Relations
90%
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